Services: Inter-personal Effectiveness Topics


Inter-personal effectiveness involves the acquisition of social and behavioural skills that enable people to interact with one another in a positive and productive manner.

Inter-personal effectiveness may include the following:

  • Dealing with Difficult People
  • Emotional Intelligence
  • Influence and Persuasion
  • Inspiring and Encouraging People
  • Counselling Others
  • Managing Conflict
  • Active Listening
  • Building Relationships
  • Becoming More Assertive
  • Handling Criticism Constructively
  • Coaching

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